Urban Escapes: Privacy Policy

Data Collection

At Urban Escapes, located at 123 Park Avenue, Suite 500, New York, NY 10017, we are committed to protecting your privacy. This Privacy Policy outlines the types of data we collect, how we use it, and the measures we take to keep it safe. This policy is effective as of January 1, 2025.

We collect data in several ways:

Information You Provide Directly: This includes your name, email address, phone number, company name, and project details when you contact us through our website (urbanescapesnyc.com) or directly via email ([email protected]) or phone ((212) 555-1212). This information is necessary for us to respond to your inquiries, provide quotes, and manage your location scouting or event planning projects.
Automatically Collected Information: When you visit our website, we automatically collect certain information about your device and browsing activity. This includes your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use cookies and similar tracking technologies to collect this data. You can manage your cookie preferences through your browser settings. For more details, please see our Cookies Policy.
Information from Third Parties: We may receive information about you from third-party sources, such as marketing partners or social media platforms, if you interact with our advertisements or content on those platforms. This information may include demographic data, interests, and engagement metrics.

Specifically, the types of data we collect include:

Personal Identification Information: Name, email address, phone number.
Business Information: Company name, job title, industry.
Project Details: Event type, production requirements, budget, desired location features.
Website Usage Data: IP address, browser type, operating system, pages visited, time spent on site, referring website URLs.
Marketing Data: Responses to marketing emails, engagement with social media posts, and participation in promotional events.

Data Usage

We use the collected data for the following purposes:

Providing and Improving Our Services: We use your information to respond to your inquiries, provide quotes for location scouting or event planning services, manage your projects, and improve the functionality and user experience of our website.
Communication: We may use your contact information to send you emails, newsletters, and updates about our services, new locations, and promotional offers. You can opt out of receiving these communications at any time by clicking the "unsubscribe" link in the email or contacting us directly.
Personalization: We may use your data to personalize your experience on our website and tailor our services to your specific needs and preferences.
Marketing and Advertising: We may use your data to target our marketing and advertising efforts to reach potential clients who are interested in our services. This may include displaying targeted ads on social media platforms or sending personalized email campaigns.
Analytics: We use website usage data to analyze trends, track user behavior, and measure the effectiveness of our marketing campaigns. This information helps us understand how users interact with our website and identify areas for improvement.
Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

We take the security of your data very seriously and implement a variety of measures to protect it from unauthorized access, use, or disclosure. These measures include:

Encryption: We use industry-standard encryption technologies to protect sensitive data during transmission and storage.
Access Controls: We restrict access to your personal information to authorized employees and contractors who need to know that information in order to provide our services.
Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities in our systems.
Employee Training: We provide regular training to our employees on data privacy and security best practices.
Secure Data Storage: We store your data on secure servers that are protected by firewalls and other security measures.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee its absolute security. In the event of a data breach, we will notify you as required by applicable law.

Your Rights

You have certain rights regarding your personal data, including:

Right to Access: You have the right to access the personal information we hold about you.
Right to Rectification: You have the right to correct any inaccurate or incomplete personal information we hold about you.
Right to Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
Right to Restrict Processing: You have the right to restrict the processing of your personal information in certain circumstances.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to Object: You have the right to object to the processing of your personal information in certain circumstances, including for marketing purposes.

To exercise these rights, please contact our Data Protection Officer, Amelia Rodriguez, at [email protected] or (212) 555-0101. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or applicable laws. We will post any changes to this Privacy Policy on our website and update the "effective date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If we make any material changes to this Privacy Policy, we will provide you with notice of those changes and obtain your consent if required by applicable law.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Urban Escapes

123 Park Avenue, Suite 500

New York, NY 10017

Phone: (212) 555-1212

Email: [email protected]